Privacy Policy

Effective date: 2025.
Snippers & Clippers (“we”, “us”, or “our”) operates the Snippers & Clippers website (the “Service”).
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or contact us.

1. Information We Collect

We may collect the following information when you use our Service:

Personal Information

Provided directly by you through forms or communication:

Name
Email address
Phone number
Any other details you choose to include in a message or enquiry

Usage Data

Automatically collected when you visit our website:

IP address
Browser type and version
Pages visited and time spent on them
Device identifiers
Basic analytics data used to understand site performance

Cookies

We use cookies to:

Enable essential site functionality
Recognise your browser preferences
Analyse website traffic

You can control or disable cookies through your browser settings.

2. How We Use Your Data

We use your information to:

Respond to enquiries or appointment requests
Provide and maintain the website
Improve the website and user experience
Monitor site usage and performance
Keep our site secure and prevent misuse

We do not sell or share your information with third parties for marketing.

3. Legal Basis for Processing (UK GDPR)

We rely on the following lawful bases:

Consent — when you submit a form or choose to share personal details.
Legitimate interests — such as improving our website or preventing fraud.
Legal obligations — where we must retain information for tax or regulatory reasons.

4. Data Retention

We keep your personal information only for as long as necessary:

Enquiry information: typically up to 12 months
Appointment or customer records: as long as required for legal or business purposes
Analytics data: as determined by Google Analytics settings

5. Data Transfers

Your data may be processed outside the UK by third-party services (e.g., analytics or hosting). When this occurs, it is protected by appropriate safeguards such as approved data-transfer mechanisms.

6. Third-Party Services

We may use trusted third-party providers to help operate the website, such as:

Website hosting providers
Email services
Analytics tools (e.g., Google Analytics)

These providers only process your data to perform necessary tasks and must keep it secure.

Google Analytics

We use Google Analytics to understand how our website is used. You can opt out using Google’s browser add-on.
For more information, visit Google’s Privacy Policy.

7. Links to Other Websites

Our website may contain links to external sites. We cannot control their content or privacy practices. We encourage you to review their policies separately.

8. Children’s Privacy

Our website is not intended for anyone under 18, and we do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:
Email: info@snippersandclippers.co.uk